SMS Terms of Service – Rebecca Manor Personal Care Home
Last Updated: August 2025
Program Overview
Rebecca Manor Personal Care Home offers text messaging services to provide valuable information and updates to families of current and prospective
residents in the Suwanee, Georgia area.
Message Types and Content
We may send you text messages for the following purposes:
Educational and Marketing Messages:
• Health and wellness tips specifically for seniors
• Educational content about senior care topics and best practices
• Promotional offers about our personal care services and programs
• Service updates and facility announcements
• Community events and family activities at our facility
• Seasonal safety reminders and health information
• Information about our memory care and personal care programs
Service Messages (when applicable):
• Appointment reminders for care assessments or consultations
• Facility tour confirmations and scheduling updates
• Important service notifications related to your care
• Emergency communications (rare, urgent situations only)
Message Frequency
Marketing and educational messages: Message frequency varies, typically 2-4 messages per month.
Service messages: Sent as needed based on your scheduled appointments and interactions with our facility.
Consent and Opt-In Methods
You may provide consent to receive text messages through the following methods:
Website Forms: You may opt in by checking the SMS consent checkbox on our contact forms at rebeccamanor.com. This consent is completely optional and not required to use our services or submit contact forms.
Verbal Consent: You may opt in during facility tours, phone consultations, or in-person meetings with our staff. Our staff will clearly explain the SMS
program and request your explicit consent.
All consent is voluntary and you may withdraw it at any time using the opt-out methods described below.
Message and Data Rates
Message and data rates may apply from your mobile carrier. Rebecca Manor Personal Care Home does not charge for text messages. Standard messaging rates from your carrier will apply.
Opt-Out Instructions
You can opt out of text messages at any time using any of the following methods:
• Reply STOP to any text message you receive from us
• Call us at (678) 765-0638 during business hours
• Email us at Info@rebeccamanor.com
• Visit our website at rebeccamanor.com
When you opt out, you will receive a confirmation message and will no longer receive text messages from Rebecca Manor Personal Care Home.
Help and Support
For assistance with text messages or questions about our SMS program:
• Reply HELP to any text message you receive from us
• Call us at (678) 765-0638 during business hours
• Email us at Info@rebeccamanor.com
• Visit our website at rebeccamanor.com
Our staff will be happy to assist you with any questions or concerns.
Privacy and Data Protection
Your phone number and SMS information will never be shared, sold, or rented to third parties for marketing or promotional purposes. We maintain strict confidentiality of all personal information in accordance with our Privacy Policy.
We collect and store the following information related to our SMS program:
• Your phone number
• Consent date and method
• Message delivery status
• Opt-out requests and dates
This information is used solely for providing SMS services and maintaining compliance with applicable regulations.
Compliance and Regulations
Our SMS program complies with all applicable federal and state regulations, including:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• CTIA Messaging Principles and Best Practices
• Carrier guidelines and requirements
We maintain records of all consent and opt-out requests as required by law.
Service Availability
SMS services are provided on an “as is” basis. While we strive for reliable delivery, we cannot guarantee that all messages will be delivered due to factors beyond our control, including carrier limitations, network issues, or device compatibility.
Changes to Terms
We may update these SMS Terms of Service from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.
Contact Information
Rebecca Manor Personal Care Home
89 Level Creek Rd
Suwanee, GA 30024
Phone: (678) 765-0638
Email: Info@rebeccamanor.com
Website: rebeccamanor.com
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: By appointment only
For immediate SMS-related assistance, reply HELP to any message or call our main number during business hours.